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Terms & Conditions

Last updated: June 1, 2026

1. Parties to the Agreement

These Terms & Conditions govern the relationship between Neuralab Marketing (hereinafter "Neuralab," "we," or "the service provider") and the natural persons or legal entities (hereinafter "the client") that engage or use our services of digital marketing, web development, branding, social media, digital advertising, AI automation, app development, and cybersecurity.

By requesting a quote, signing a proposal, paying for a service, or making use of our deliverables, the client accepts these terms in their entirety.

2. Description of Services

Neuralab offers the following digital marketing and technology services:

The exact scope of each service is defined in the commercial proposal accepted by the client. Any work outside the agreed scope requires an additional proposal.

3. Quotes and Contracting

Quotes are valid for 15 calendar days from the date of issuance. After that period, Neuralab may update its pricing.

The service is considered contracted once the client submits the first payment pursuant to the conditions set forth in the proposal. Commencement of work is contingent upon receipt of said payment.

4. Pricing and Payment Methods

Prices are stated in U.S. dollars (USD) or the agreed local currency. Unless otherwise stated in the proposal:

Payments are made via the methods agreed upon in the proposal. Neuralab may suspend the service for payment delays exceeding 7 calendar days without penalty.

5. Timelines and Deliverables

The delivery timelines indicated in the proposal are estimates and are subject to the timely provision of materials, access credentials, and approvals by the client. Delays in the client's provision of information may extend the timelines without liability on the part of Neuralab.

Neuralab agrees to notify the client with reasonable advance notice of any significant deviation from the agreed timelines.

6. Intellectual Property

Once the client has paid in full for the service, the deliverables (source code, designs, logos, copy) are transferred to the client and become their exclusive property.

However, Neuralab reserves the right to use the deliverables as portfolio samples, unless the client expressly requests confidentiality in writing.

The tools, frameworks, open-source libraries, and methodologies used in production remain the property of their respective owners.

7. Revisions and Scope Changes

Each proposal specifies the number of revision rounds included. Change requests that exceed the original scope will be quoted separately.

Changes to creative direction or previously agreed-upon concepts are considered scope changes and may entail additional costs.

8. Cancellation and Refunds

The client may cancel recurring services with 15 days' prior notice. For single-delivery projects:

9. Limitation of Liability

Neuralab does not guarantee specific business outcomes (sales, leads, search engine rankings) derived from the services rendered, as these depend on multiple external factors beyond our control.

Neuralab's total liability to the client, for any cause whatsoever, shall be limited to the value of the service actually paid during the disputed period.

Neuralab shall not be liable for indirect damages, loss of profits, data loss, or business interruptions.

10. Confidentiality

Both parties agree to maintain the confidentiality of sensitive information shared during the business relationship. This obligation remains in effect for 2 years after the relationship ends.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the República Argentina. For clients in Mexico or other LatAm countries, the equivalent local legislation governing service agreements shall apply.

Any dispute that cannot be resolved amicably shall be submitted to the jurisdiction of the competent courts in accordance with the client's domicile.

12. Amendments

Neuralab may amend these terms at any time. Changes take effect 30 days after their publication on this page. Continued use of the services constitutes acceptance of the updated terms.

13. Contact

For inquiries regarding these terms or any aspect of the business relationship: